About Us
“Over the years, we have seen many changes to elderly care but our ethos has always remained the same.”
“We never forget that this is your home.”
Heaton House was established by the present owners in Worthing in 1977. It is still owned and run by Sally Neil-Smith who is ably supported by Registered Manager Sue Lamb.
Heaton House was last inspected by the Care Quality Commission published 20th April 2021 and were awarded Outstanding overall.
Costs
Full-time Care: Fees start from £1,680.00 per week / £240.00 per day. Reviewed annually.
Day Care (Currently Suspended): Fees start from £75 per day. Find out more about our day care services below.
We Provide
- The highest quality 24 hour a day specialist dementia care, seven days a week.
- A hotel-like environment which is your home – not an institution.
- High quality freshly home cooked meals of your choice and taste.
- Daily variety of activities and company.
- Facilities and support to enable you to live your chosen way of life.
- On-going active encouragement for family and friends to be involved.


Day Care (Currently Suspended)
Not everyone needs full-time care and at Heaton House we understand that. Which is why we offer day care facilities and respite care can also be arranged. Day care can be a great way to ‘try us out’ to see if you think you would like to stay with us once you need it.
What our relatives say
We keep in regular contact with the relatives of our residents and it’s always great to read the lovely comments that they make about us. Some of them were just too good not to share!
“…Thank you all for all the wonderful work you do… It is lovely to see all the residents so well cared for and happy.”
“Just want to thank each and every one of you for taking such good care of my mum. She looked particularly lovely today. Thank you.”
“Thanks for these pictures, she looks so happy it’s lovely to see”
To read more, head to the bottom of our homepage or read our reviews on our carehome.co.uk listing.
We are also proud members of West Sussex Partners in Care and the National Care Association

Plexus Privacy Notice
Take a look at the Plexus privacy notice by clicking the button below.
Resident's Handbook
You can collect a printed one from us during a visit or click the button below